Please note that your credit card provider may treat payments made to us as a cash advance and you may be billed by them accordingly.
Payments up to a daily limit of 10,000.00 can be transferred using a same-day cash transfer service such as FastPay. In order to make deposits greater then 10,000.00, please check with your bank in regards to the offered services. Please note that your bank may charge you a fee for making a deposit. International transfer can take up to 5 business days to reach us.
To protect you as a client and AKFX from fraud, we may request additional information of proof of identity from your behalf before any withdrawal can be made. You must also have confirmed the Withdrawal Verification Code which has been sent to your registered address. All withdrawal requests made before midday London time will be processed the same day. Requests received after midday will be processed the next business day. Funds may not be debited from your account after 4pm. All payment requests will be combined, so please do not request more than one payment in a 24hr period unless you have the combined amount available.
All withdrawals/refunds will be made to the original depositing credit card if possible. In case a refund exceeds the total amount of deposits made from that card, the excess amount will be paid to a verified bank account if we are unable to pay the excess to the original card.
All refunds will be made to the original depositing debit card, even if the refund amount exceeds the original deposit amount. The refunded amount should reach your bank account 3 days.
Bank transfers will be made at the discretion of AKFX and are liable to the following fees:
Three day sterling transfer (BACS): Free
Same-day sterling payment (CHAPS): 15
For all International bank transfers AKFX will require proof of identity and proof of source of funds before making a bank transfer. The corresponding bank account must be in the same name as the account you hold with AKFX. Please be aware that your bank may charge you a receiving fee for any international payment, AKFX are not liable for this fee and this will be incurred by you.
Any payment made to your account with AKFX, by any means, in a currency other than that with which the account was set up in will be converted by us to that currency. For bank transfers, this conversion will be done as soon as is reasonably practical to do so by us, which will usually be done at least once a day, and for credit and debit card payments, this conversion will be done at the time of the deposit. All conversions will be done at the prevailing market rate at the time.